Privacy Policy

QRJoy Wholesale Inc. Your Privacy Rights
(United States and Puerto Rico)

Last Updated October 6, 2024

This Privacy Notice explains our collection, use, and disclosure of personal information. This Privacy Notice applies to QRJoy Wholesale Inc. United States (US) and Puerto Rico subsidiaries ("QRJoy," "we," “our,” or "us").

This Privacy Notice applies when you access or use our websites or mobile applications (including the QRJoy App) that link to this Privacy Notice; become a QRJoy member; shop at our warehouses; and contact or otherwise interact with us (collectively, the “Services”). This Privacy Notice does not apply to content or sites operated by other companies that are linked to or from the Services, or to any products, mobile applications, or services provided by third parties.

PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us, the Services you use, and the choices you make.

Information You Provide Directly

We collect the personal information you provide to us. For example:

  • Contact information: We collect name, username, email address, postal address, and phone number.
  • Identification information: If you sign up to become a member, we may collect identity document information (e.g., driver’s license or passport) and employer name (if membership is through your employer).
  • Demographic information: In some cases, we request your age, gender, or veteran status.
  • Payment information: We collect payment card numbers, billing address, and other payment details for purchases.
  • Feedback or response information: If you provide feedback through the Services or respond to a survey, we collect your responses.
  • Chat Features: When you use the chat features on our Services, we collect the content of your chat and the responses you receive.

Information We Collect Automatically

When you access or use our Services, we collect some information automatically, such as:

  • Transaction and purchase information: Details about your purchases, including product information, purchase price, and payment details.
  • Identifiers and device information: IP address, unique device identifiers, and information about your device's operating system and browser.
  • Geolocation information: We may collect or infer your location when you use our Services.
  • Guest Wireless Access: If you use our guest wireless network, we log your activity on that connection.
  • Usage and session information: We track your activities, such as pages you view, how long you stay on each page, and actions you take on our Services.
  • Call recordings and chat transcripts: We record phone calls and store chat transcripts.
  • Video and other images: We use cameras in and around our facilities to capture video and images for security and safety purposes.

Information We Create or Generate

We generate information about you by analyzing data, such as creating inferences about your preferences based on your previous purchases. We use this information to improve our marketing and advertising efforts.

Information Concerning Minors

We do not direct the Services to individuals under the age of 18 and do not knowingly collect personal information from anyone under that age.

COOKIES, MOBILE IDs, AND SIMILAR TECHNOLOGIES

QRJoy and our vendors, suppliers, and advertising providers use digital trackers, including cookies, pixels, and web beacons. These trackers collect personal information and are used for various functions, such as ensuring our Services function properly, improving performance, and providing personalized advertising.

Managing Digital Trackers

You can opt out of targeted advertising by visiting our Cookie Settings page. However, essential trackers cannot be disabled as they are necessary for the proper functioning of our Services.

For additional options, you can visit:

OUR USE OF PERSONAL INFORMATION

We use the personal information we collect for purposes such as:

  • Product and service delivery: To provide and improve our products and services.
  • Business operations: To operate our business, process orders, and prevent fraud.
  • Product improvement: To develop new products and features.
  • Personalization: To customize your experience and the advertisements you see.
  • Customer support: To send updates and order confirmations.
  • Marketing and advertising: To send promotional offers and advertisements.
  • Legal, security, and safety reasons: To protect our rights and comply with legal obligations.

OUR DISCLOSURE OF PERSONAL INFORMATION

We disclose personal information to complete transactions and provide services. We may also disclose personal information for:

  • Account administrators: If you designate an administrator for your account, we may share your information with them.
  • Other companies: When you purchase third-party products or services through our membership, we share your information with those companies for delivery or customer service purposes.
  • Affiliates: We disclose information with our subsidiaries and affiliates.
  • Marketing and advertising providers: We share information with companies conducting marketing and advertising services.
  • Legal and security purposes: We may disclose information to comply with the law, protect our rights, or enforce our policies.

STATE-SPECIFIC PRIVACY RIGHTS

You may have additional privacy rights depending on where you live. Residents of Virginia, Colorado, Connecticut, and Nevada have the right to access, delete, and correct certain personal information.

Virginia, Colorado, and Connecticut

You have the right to access your personal information, restrict its use for targeted advertising, and opt out of its sale. To exercise your rights, submit a Data Rights Request or call 1-800-605-3364.

Nevada

Nevada residents have the right to opt out of the sale of certain types of personal information. At this time, QRJoy does not engage in such sales. For more information, contact us at support@qrjoywholesale.com.

SECURITY OF PERSONAL INFORMATION

We take reasonable steps to protect personal information, but no system can guarantee 100% security. Therefore, we cannot guarantee the security of your personal information.

CHANGES TO THIS PRIVACY NOTICE

We will update this Privacy Notice as necessary to reflect changes in our Services or applicable law. We will notify you of any material changes as required by law.